«Sprendimų partneriai» UAB respects the privacy of its users. We are committed to protecting the privacy of our customers by providing a personalised service, and by fairly and lawfully processing and maintaining the registration/delivery data you provide.
This Privacy Policy reflects the data practices of «Sprendimų partneriai» UAB in relation to customer data. If you have any questions regarding this topic, please send an email to: [email protected].
Links to third-party websites on our websites are not subject to this Privacy Policy. We recommend that you consult the privacy policies of the websites you visit.
Your consent
By agreeing to this Privacy Policy, you consent to the use of your Personal Data for the purpose of fulfilling your orders, whether you order a newsletter or a product directly from us, and to the transfer of your Personal Data to our delivery service partners.
You authorise us to collect, manage, process and store your Personal Data to the extent and for the purposes set out in this Privacy Policy and our other documents.
Collection of information
UAB “Sprendimų partneriai” complies with the Law on Legal Protection of Personal Data of the Republic of Lithuania. The following customer information is collected by the Water Ionizers newsletter subscription, the Marketing Department, the website https://akvator.eu/.
We collect data about our customers through:
- registration forms,
- when you buy our goods or receive our services,
- when you provide data about yourself online, by phone or otherwise.
Data that may be collected for the purposes of providing services:
- Name, surname, address, email address, phone number for delivery purposes.
- For the purpose of the job offer – name, surname, email address, CV.
The customer’s name, surname and email address are processed for direct marketing purposes.
If you visit our websites, we also collect information that reveals patterns of use of our services or automatically generated visit statistics.
We may use your IP address to administer our website and to diagnose potential problems.
Use of personal information
We use your personal data for the following purposes:
- handling bookings, registrations and enquiries,
- providing the services you have requested – managing access to services, sending newsletters,
- sending you information about the goods and services we provide (if you have given your consent to receive such information),
We also use aggregated personal data about you (so that it is not possible to identify a specific user by name):
- to describe the customer portrait,
- in partnership with advertising agencies,
- auditing websites.
We undertake never to pass on your personal data to any unaffiliated third parties, except in the following cases:
- if you have consented to the disclosure of your Personal Data;
- in the case of services, to our partners who provide delivery or other services you have ordered. We will only provide these service providers with as much of your personal information as is necessary to perform the specific service. We require all service providers who work with us to keep your data secure;
- law enforcement authorities in accordance with the procedure provided for in the legislation of the Republic of Lithuania.
Direct marketing
We try to be the first to inform our customers about information that may be of interest to them: special offers, news and services from Water Ionizers.
The email address or telephone number you provide may be used for direct marketing purposes on the basis of your consent when ordering services, goods and/or legitimate interest of Water Ionizers, only if you have not opted out of receiving offers from Water Ionizers.
You may object at any time by placing an order [email protected] or in your account, by clicking on the relevant link on the website’s account services page to object to the processing of your personal data. If you no longer wish to have your personal data processed for the purpose of direct marketing, you can change your account settings by clicking on the relevant link on the website’s account services page, or by clicking on the “Unsubscribe from all offers” link at the bottom of the email sent by us. Alternatively, in all cases you can send an email to [email protected] and indicate that you do not wish to receive offers. Direct offers will only be terminated at the email addresses and/or telephone numbers you have explicitly provided.
You have the right to access your personal data, to object to the processing of your personal data for direct marketing purposes without giving reasons for your objection, and to request in writing the rectification of incorrect, incomplete or inaccurate personal data.
Information retention periods
We will retain your personal information for as long as necessary to fulfil the purposes set out in this privacy policy. For the purpose of ordering goods and direct marketing, data will be retained for a maximum of 3 years, unless a longer retention period is required or permitted by law.
Notwithstanding the above retention periods, we have the right to retain your Personal Data on the server for as long as necessary if the data you have provided us with has been (i) used in the commission of an unlawful act, or (ii) suspected to be the subject of identity theft or any other offence which has been or will be under investigation by the relevant law enforcement authorities, (iii) if we have received a complaint in relation to the relevant customer or if we have observed a violation of the Terms by the relevant customer, or (iv) if we have other legitimate purposes for retaining Personal Data. Such data shall be destroyed upon lawful instructions from law enforcement or other authorised authorities.
Your rights
You have the right to access your Personal Data upon presentation of a document confirming your identity (a passport, identity card, driving licence of a citizen of the Republic of Lithuania must be presented to confirm your identity). In order to find out what Personal Data we have collected or received and from what sources, for what purposes it is processed, to which recipients it is provided and has been provided for at least the last 1 (one) year, or whether all of your Personal Data is complete and correct, you must contact us in advance from the email address provided to us. Upon receipt of such an enquiry from you, we will respond as to whether the Personal Data relating to you is being processed and will provide the requested data no later than 30 (thirty) calendar days from the date of receipt of the request. Data shall be provided free of charge under this clause once per calendar year.
You also have the right to:
- request the rectification of your personal data where it is inaccurate and/or incomplete;
- request to restrict the processing of your personal data until we have verified the accuracy of the data. In this case, you will not be able to purchase our goods and/or services during the period of restriction of processing;
- request to receive your personal data processed by us in a structured, commonly used and computer-readable format. Data shall be provided free of charge under this clause once per calendar year.
- by submitting a request to us in writing, by e-mail or by telephone, to object to the processing of your personal data and to request the cancellation of your Account or the suspension of the processing of your Personal Data where Personal Data is processed in a manner that does not comply with the provisions of the Law on the Legal Protection of Personal Data and other laws, except as provided for in this Privacy Policy,
- by immediately expressing your opposition or by providing a subsequent notice to object to the processing of your Personal Data for Direct Marketing purposes. If you no longer wish to receive our promotional communications, you can opt-out by following the unsubscribe procedure at the bottom of each email.
Any request or instruction relating to the processing of Personal Data must be made to us in writing in one of the following ways:
- by delivering such request or instruction directly to us at Pušaloto g. 76, Panevėžys, LT – 35135.
- by sending such a request or instruction to the following email address [email protected] from the email address you previously provided to us.
Upon receipt of such a request or instruction from you, we will provide a response within no later than 30 (thirty) calendar days and we will carry out or refuse to carry out the actions specified in the request. Upon your request, the reply will be provided in writing.
If you believe that the way we process your personal data does not comply with applicable law, you have the right to contact the State Data Protection Inspectorate (https://vdai.lrv.lt/en/).
Use of cookies
A cookie is a small text file that a website stores on your computer or mobile device when you visit it. Cookies are widely used by websites to make them work, work efficiently and provide information to website owners.
We use cookies to determine the size of our audience and the consumption patterns on our websites. Our aim is to personalise our services as much as possible to your interests.
We use the information we receive through cookies to:
- identify returning, registered users and/or subscribers in order to open the content or services they have requested,
- to avoid re-registration for regular visitors to the website,
- to allow users to more easily access from/to our other websites
- to monitor your consumption habits in order to provide you with content that is relevant to you and to improve our websites according to your preferences.
Cookies may be set by the system that displays advertisements to you and used to display advertisements that should be of interest to you and relevant to your interests. They are also used to ensure that you only see certain advertisements a certain number of times and to help measure the effectiveness of an advertising campaign.
Many browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose access to many of the features that are necessary for a website to function properly. If you need more information about cookies, please visit the following website https://www.allaboutcookies.org or https://www.aboutcookies.org where you will find detailed, independent information on how to disable cookies through your browser preferences and how to remove cookies that are already on your computer. To remove cookies from your mobile phone, you will need to read your phone’s user guide.
To opt-out of having Google Analytics record your browsing on websites, please visit the page https://tools.google.com/dlpage/gaoptout.
If you delete cookies from your computer’s hard drive, you will have to re-register each time you visit our website. You can set your browser to prevent cookies from being stored on your computer’s hard drive. This will reduce the functionality of the website, prevent you from accessing subscription services, in other words, make some content unavailable to you.
Security policy
UAB “Sprendimų partneriai” has installed the necessary equipment to ensure the security of users’ data against unauthorised hacking or unauthorised use, alteration, unlawful or accidental destruction. The servers are maintained by certified specialists of UAB Interneto Vizija.
- The Customer is responsible for the accuracy of the data provided during registration. In case of incorrect data, the customer’s access to https://akvator.eu/ will be limited.
- The hosts of the website undertake not to pass on any confidential information provided during registration to third parties.
- The following persons are entitled to purchase the goods offered in the https://akvator.eu/ online shop:
– natural persons aged 16 or over;
– persons under 16 years of age with the consent of their parents or guardians;
– legal persons. - Prohibited:
– copy, use, distribute, reproduce or reproduce the information or content of this website without the written consent of the website owner;
– use computer programs that may interfere with the operation of this website or otherwise disrupt the https://akvator.eu/ system. - Please use Lithuanian letters when entering your details. Names, surnames and place names must start with a capital letter. You must give your exact residential address – this is necessary not only for the delivery of the goods, but also for the invoice.
- You must provide your telephone number when registering.
- We reserve the right to:
– edit the information contained on the site; if new sections of the https://akvator.eu/ site rules are added, they shall enter into force as soon as they are published;
– restrict access to this website by customers who do not comply with these rules;
– to prosecute those who do not comply with these rules or engage in malicious activities - By purchasing goods, you confirm that you are aware of the return policy and guarantees.
- The item may be different from the item shown in the photo. The picture may contain parts that are not included in the item. Quantities are limited. If the price of an item is not the same online and in-store, the in-store price is the correct price.
Payment methods
You can pay in the way that suits you best at https://akvator.eu:
- In cash;
- Online banking;
- By bank transfer;
- Paysera (mokejimai.lt)
- PayPal
In cash
For your convenience, we offer cash payment. If you choose this method of payment, you will not pay at the time of ordering, but at Burbuliukas stores or when the courier delivers the goods. Please note: Please have the exact amount of cash specified in your order available at the time of delivery.
Electronic banking
In the online store https://akvator.eu/ you can pay for the goods using the most popular electronic banking systems: bank Swedbank AB, SEB bankas AB, DnB bankas AB, Nordea Bank Lietuva, Danske Bank A/S Lietuvos filialas, Citadele bankas AB, Šiaulių bankas AB.
How to pay for your order using online banking:
Fill in your contact details and select “e-banking” and your bank as payment method.
bubbuliukas.lt will redirect you to the bank’s website and transmit to the e-banking system the details of the amount to be paid.
Log in to the e-banking page in the usual way and the system will have already set up the payment for the goods you have selected. All you have to do is confirm the payment.
Once the payment has been confirmed, the e-banking page will close and you will return to https://akvator.eu/.
By bank transfer
You can pay for your goods by making a normal money transfer to our account. Please indicate your order number in the payment method (when you order goods, you will receive your order number by SMS and email).
Account details:
UAB “Sprendimų partneriai”
Kodas 302558964
PVM LT 100006249213
Adress: Pušaloto g. 76, Panevėžys, LT 35135
Email: [email protected]
A.S.Nr. LT 507300010124600118 “Swedbank” AB
SWIFT HABALT22
Purpose of payment: order number required
Contribution code: order number required
